Privacy Policy and GDPR

Privacy Policy and processing of personal data

This policy describes how we process the personal data of users who browse or make purchases through the Store Mectronica.it website, in compliance with Regulation (EU) 2016/679 (“GDPR”) and current Italian legislation on the protection of personal data.

1. Data controller

The data controller is:

Mectronica Srl
Via Monari Sardè 6/6
40010 Bentivoglio (BO) – Italy

Email: info@mectronica.it

2. Type of data collected

The following data may be collected while using the site or during the purchase process:

  • Name and surname
  • Shipping and billing address
  • Telephone number
  • E-mail address
  • Tax code and/or VAT number
  • Data relating to orders placed
  • Technical data for navigation and access to the site

3. Purpose of the processing

Personal data is processed exclusively for purposes related to online sales and customer service, including:

  • order and shipment management;
  • issuing of tax documents;
  • payment management;
  • technical and after-sales assistance;
  • management of returns, warranties and complaints;
  • tax and regulatory compliance;
  • improving service and site security.

With the user's prior consent, the data may also be used for informational or commercial communications or requests for feedback relating to the products and services offered by Mectronica Srl.

4. Legal basis for processing

The processing of personal data takes place on the basis of:

  • of the performance of a contract or pre-contractual measures;
  • of legal and tax obligations;
  • of the legitimate interest of the owner;
  • of any consent expressed by the user.

5. Processing methods and security

The data is processed using electronic and IT tools, adopting appropriate technical and organizational security measures to protect it from unauthorized access, loss, disclosure, or unlawful use.

Communications between the site and the user occur via a secure SSL/TLS connection.

6. Data retention

Personal data is retained for the time necessary to provide the requested services and comply with applicable legislation.

Tax and accounting data will be retained for the period required by Italian law, generally 10 years.

Customer account data may be retained until the interested party requests deletion, except where required by law.

7. Communication of data to third parties

Personal data may be disclosed exclusively to parties involved in the provision of services, including:

  • couriers and freight forwarders;
  • payment provider;
  • tax or administrative consultants;
  • hosting or IT service providers;
  • competent authorities in the cases provided for by law.

The data will not be sold or disclosed to third parties for unauthorized commercial purposes.

8. Rights of the interested party

Pursuant to Articles 15-22 of the GDPR, the user has the right to:

  • access your personal data;
  • request the rectification or updating of data;
  • request the deletion of data (“right to be forgotten”);
  • limit data processing;
  • object to processing;
  • request data portability;
  • revoke any consent previously given;
  • lodge a complaint with the Italian Data Protection Authority.

9. Exercise of rights

To exercise your rights or request information regarding the processing of your personal data, you can contact:

Mectronica Srl
Email: info@mectronica.it

Requests will be handled in compliance with the terms established by the GDPR.

10. Cookies and tracking technologies

The site may use technical, statistical, or third-party cookies necessary for the proper functioning of the platform and to improve the user experience.

For more information, please consult the site's Cookie Policy.

11. Changes to this policy

Mectronica Srl reserves the right to update or modify this policy at any time, including as a result of regulatory changes or updates to the services offered.

Any changes will be posted on this page.